Privacy Policy
1. Privacy Officer and Contact Details
We have appointed a Privacy Officer responsible for overseeing questions in relation to this Privacy Policy and our data protection practices.
If you have any questions about this Policy or our handling of your personal information, please contact the Privacy Officer:
- Email: contact@starview
management.com - Address: 4 Place du Commerce, Suite 300(J), Montreal, Quebec H3E 1J4, Canada
- Registration Number: 1785749-7
Please indicate in your communication that your query relates to privacy or data protection.
2. Personal Information We Collect
We may collect and process the following categories of personal information, depending on how you interact with us:
- Identification and contact details (e.g. name, job title, company name, email address, telephone number, postal address)
- Professional and organizational information (e.g. role, department, industry, size and type of organization)
- Communication data (e.g. information contained in emails, forms or other correspondence with us)
- Technical and usage data (e.g. IP address, browser type, device information, access times, and pages visited, typically collected via cookies and similar technologies)
- Contract and engagement data (e.g. details about services requested, proposals, contracts, billing and payment information)
We collect personal information directly from you (for example when you fill in a contact form, send us an email, sign a contract, or participate in workshops) and, where appropriate, from your organization or publicly available sources (such as professional networking sites or your company website).
3. Legal Basis and Purpose of Processing
We process your personal information for the following purposes:
- Service delivery: To provide, manage, and support our consulting and related services, including responding to enquiries, preparing proposals, and performing our contractual obligations.
- Communication: To communicate with you about our services, your enquiries, ongoing projects, administrative updates, and relevant changes to this Privacy Policy.
- Business operations: To manage our relationship with you and your organization, including billing, accounting, project management, and internal reporting.
- Compliance and risk management: To comply with legal, regulatory, and professional obligations, and to protect our legitimate business interests, including the establishment, exercise, or defence of legal claims.
- Improvement and security: To monitor and improve our website, services, and internal processes, and to maintain the security of our systems and data.
We rely on various legal bases for processing, including:
- Performance of a contract or taking steps at your request prior to entering into a contract.
- Compliance with legal obligations.
- Our legitimate interests in operating and improving our business and services, provided that such interests are not overridden by your rights and interests.
- Your consent, where required and explicitly given (for example, for certain types of marketing or optional data collection).
4. Consent and Requirement to Provide Personal Information
Personal information is required for us to deliver our services effectively. Without certain personal data, we may not be able to respond to your enquiries, enter into a contract, or provide the requested services.
By contacting the company (for example, via our website contact form, email, or telephone), you are opting in and consenting to provide us with your personal information for the purposes described in this Privacy Policy. Where we rely on consent, you have the right to withdraw that consent at any time; however, this will not affect the lawfulness of processing carried out before withdrawal and may impact our ability to continue providing services.
5. Processing and Storage of Personal Information
We process personal information using both automated and manual means. Information may be stored in electronic or physical form, depending on the nature of the data and our operational requirements.
We take appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include access controls, encryption where appropriate, secure storage environments, regular backups, and staff training on data protection.
We retain personal information only for as long as necessary to:
- Fulfil the purposes for which it was collected;
- Comply with legal, regulatory, and professional obligations; and
- Resolve disputes and enforce our agreements.
When personal information is no longer required, it will be securely deleted, anonymized, or archived in accordance with our data retention policies and applicable law.
6. Cross-Border Transfers of Personal Information
In some cases, your personal information may be transferred to, and processed in, countries other than the country in which you are located. These countries may have data protection laws that are different from those in your jurisdiction and may not be considered to provide an equivalent level of protection.
Where we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws. These safeguards may include:
- Transfers to countries recognized as providing an adequate level of data protection;
- Use of standard contractual clauses or similar contractual protections; and/or
- Other recognized legal mechanisms for cross border data transfers.
By interacting with us and using our services, you understand that your personal information may be transferred to and processed in jurisdictions outside your own, subject to these safeguards.
7. Sharing of Personal Information
We may share personal information with:
- Service providers and partners: Third parties who provide services on our behalf (e.g. IT service providers, hosting providers, professional advisers) and who are bound by contractual obligations to keep personal information confidential and secure and to process it only in accordance with our instructions.
- Your organization: Where we provide services to a corporate client, relevant information may be shared with your employer or organization, as necessary for the performance of our services.
- Authorities and regulators: Where required by applicable law, regulation, or legal process, or to protect our rights, property, or the safety of our staff, clients, or others.
- Successors: In the context of a business reorganization, merger, acquisition, or transfer of assets, where permitted by law.
We do not sell personal information to third parties.
8. User Rights
Subject to applicable data protection laws and certain limitations, you have the following rights regarding your personal information:
- Right of access: You can request confirmation as to whether we process your personal information and, where this is the case, obtain a copy of that information and certain related details.
- Right to rectification: You can ask us to correct or complete personal information that is inaccurate or incomplete.
- Right to erasure: You can request the deletion of your personal information, for example where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other legal basis for processing, subject to legal or contractual obligations that may require retention.
- Right to restrict processing: You can request that we restrict the processing of your personal information in certain circumstances, such as where you contest its accuracy or object to our use of it, while we consider your request.
- Right to data portability: Where processing is based on consent or contract and carried out by automated means, you can request to receive your personal information in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller where technically feasible.
- Right to object: You can object to the processing of your personal information where we rely on legitimate interests as our legal basis, including profiling based on those interests, and we will cease processing unless we have compelling legitimate grounds or the processing is required for legal claims. You can also object at any time to the use of your personal information for direct marketing.
- Right not to be subject to a decision based solely on automated processing: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you, unless such decision is necessary for a contract, authorised by law, or based on your explicit consent and subject to appropriate safeguards.
To exercise any of these rights, please contact the Privacy Officer using the contact details provided above. We may need to verify your identity before fulfilling your request and will respond within the timeframes required by applicable law.
9. Complaints and Dispute Resolution
If you have any concerns or complaints about how we handle your personal information, or if you believe that your data protection rights have been infringed, you are encouraged to contact us in the first instance so that we can attempt to resolve the issue.
Please send any complaints or dispute related communications to us at the following email address:
We will investigate your complaint and respond as promptly as reasonably possible. You also have the right to lodge a complaint with a competent data protection authority or regulator in your jurisdiction, particularly where you live or work, or where you consider that a breach of data protection law has occurred.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational reasons. When we make material changes, we will update the “last updated” date and, where appropriate, provide additional notice (such as on our website or by email).
Your continued interaction with us and use of our services after any such updates will constitute your acknowledgement of the revised Privacy Policy.
Last updated: 08/06/2026